Recent Posts

First Hand help

2/14/2022 (Permalink)

Why SERVPRO? Well, because when the unthinkable happens and your worst nightmare comes true with a house fire or a flood, it is so good to know that help is available. Different key groups play important key roles to ensure you can either stay in or return to your home quickly. Firefighters, disaster cleanup and restoration professionals, and your insurance company will do their job to make the process is as pain free as possible. If you choose an experienced, reputable and trusted clean up and restoration team such as SERVPRO, they’ll make sure your insurance claim goes smoothly.

SERVPRO Works for You!

When you need an emergency response cleanup and repair team, there are plenty of choices. But few can do what SERVPRO offers. The team will do the following for you:

  • Provide excellent customer service.
  • Work effectively with your insurance company to process claims
  • Use best practices and techniques to clean up and restore your home.
  • Come on the scene in a timely manner and complete the job in a timely manner.

Importance of Insurance Coverage

Even small fires or minor water damage can cause costly damage to your home. While you may not be able to replace all items, you can have peace of mind knowing that you shouldn’t have to front the bill. This is why you pay for and have insurance. Claim services shouldn’t have to be difficult to work with. You can make things even easier when you hire the professionals at SERVPRO. They know how to work in tandem with your insurance agent. Because of the team’s efficiency and reliability, the insurance company can process your claims quickly and without issues.

What the Insurance Company Wants

Your insurance agent or insurance adjuster will ask for details of the incident and the extent of the damage. The repair and restoration team will conduct a thorough investigation and will assess the damage and what needs to happen to repair or replace it. The team will share these findings with your insurance company.

Don’t waste any time following a flood or fire. Call you locally owned SERVPRO of Longview/Kelso (360) 703-3884 and your insurance agent for claim services immediately.

Mold can go Commercial

2/14/2022 (Permalink)

Commercial buildings are huge investments, which would make sense why finding the right building to invest in requires a lot of vetting. Along with inspecting the square footage for any type of water damage that might have happened in the past, the plumbing will also need to be inspected. Where ever there could have been a moisture issue, mold would have also the opportunity for growth. We want our commercial businesses to grow but mold growth is definitely a growth we want to stop. We her at SERVPRO of Longview/Kelso provide a service that can remedy mold, but first an inspection will need to be preformed.

Even though SERVPRO has offered mold inspections for a few decades, professional mold inspections in commercial buildings are a fairly new concept. Health effects brought about by mold was not advocated for until the 90s, when a light was shed on the possible consequences of mold infestations. Now, homeowners and business owners alike are meticulously inspecting for mold when purchasing a building, as they should be.

Mold can grow on virtually any surface, so long as it is presented with a damp enough climate to persist. Mold spores can be extremely apparent via smell or sight, or it can only be detected through specific testing. Mold survives on or “eats” away at materials, causing damage and change to the look, smell, or structure of whatever it is affecting. Structural changes can include the reliability or strength for a building. For an investor or building owner, this could raise working hazards and building safety.

Allowing employees to work within mold-ridden spaces is another costly situation. Due to mold’s potential health effects, employers and building owners should be weary of allowing employees, visitors, tenants or vendors to inhabit the building. Even if the mold is quarantined to one specific area, it still has the potential to travel through HVAC systems, affecting other areas.

If you are purchasing or currently own a commercial building, a mold inspection should be mandated. A commercial mold remediation company such as your locally owned SERVPRO of Longview/Kelso can perform visual assessments, sampling, and mold remediation strategies. Even if mold is not found, remediation companies can provide insight into future issues. Any situation that is a potential playground for moisture accumulation and mold growth will be addressed by a professional. This includes a leaking roof, structural characteristics that may allow water into the building, building maintenance issues or more.

Scheduling pre-move in mold inspections as well as implementing routine inspections, especially in Southwest Washington, is vital to your building and business. SERVPRO of Longview/Kelso can be reached at 360-703-3884. Call and schedule up an inspection if and when needed.

We Serve and are the Pro's

2/14/2022 (Permalink)

Why You Should Call a Professional like SERVPRO

  1. Each category of water is different

There are three categories of water: clean, gray, and black. Water falls into each category based on its source. Each source has different implications including safety precautions and cleanup needs. This means that just because a small flood at home may have water that is “clean”, the water can be potentially harmful, needing more than just a mop and some rags to clean.

  1. More than the floors may be wet

If there is slight flooding in your kitchen, bathroom, or laundry room, these areas most likely are surrounded by tile; they are also surrounded by building materials like cupboards or drywall. Drywall, unbeknownst to you, may become saturated with water and extremely heavy. The more water the drywall holds the more unstable it becomes, causing structural damage that you may not be aware of.

Electrical wires or appliances may have also taken on water, causing a high risk to homeowners as this may pose damage later on for these items.

  1. You don't have the proper equipment

If a flood appears to be small and contained, there may not be a question as to the length of time the water has been apparent. Without properly vetting all surrounding areas and building materials, it is impossible to tell if a “small” flood was truly small and non-damaging. Homeowners lack the ability to make these assessments. Homeowners also lack the proper equipment to dry out areas that have experienced water damage. Even the smallest amount of moisture left, given the right environment, can pose the threat of mold damage.

When it comes to floods and accompanying water damage, leave the cleanup to the pros. Regardless of the size or area affected, water has the ability to permeate through many materials, locking moisture in where it should not exist. Call a local professional restoration company like SERVPRO of Longview/Kelso to handle all of your water. We are here to Serve you and we are Professionals. We are locally owned and operated. We are SERVPRO of Longview/Kelso and we can be reached at 360-703-3884.

Not just water

2/7/2022 (Permalink)

A SERVPRO water restoration technician has an extremely important job when a business or home is affected by excess water, sewage, moisture or fluid of some kind. Our certified professionals can quickly reverse the extensive damage that a flood, a pipe break or sewage backflow can cause, and try to save as many items as possible in the process. And when dealing with contaminated fluids, especially when it has pooled in the home, only trained and certified professional technicians should be allowed to manage the cleanup. Attempting to perform cleanup efforts without expert assistance can lead to injury or illness, both of which can be severe.

A SERVPRO certified water restoration technician is on call around the clock, except for those times when an entire community has been affected by a major disaster. As soon as a professional is on site, they will assess the situation and determine what items need immediate rescuing. If fluid has pooled in areas around the home, then pumps will be used to remove it.

The amount of damage water can cause is amazing, and often is underestimated by business owners and homeowners. Water always travels the path of least resistance. Excess moisture is bad enough, but when a business or home is flooded or hit with a plumbing disaster (like a burst pipe), the situation can quickly get out of hand. There’s a reason why these incidents are among the most expensive problems a homeowner can face. Contaminated water can create immediate structural problems.

Floods, sewage backflows, and other sources of contaminated fluid usually cause the worst damage. Dirty water is filled with all kinds of deadly substances, ranging from chemical residues to animal feces to parasites. Bacteria, viruses and fungi grow explosively in contaminated fluid.

This problem is compounded by the composition of most businesses and homes, which are filled with organic materials. Drywall, wood and the matter that is trapped in carpet fibers are just a few examples, and they can give pathogens room to grow. Within 48 hours, mold may begin creeping behind the walls and releasing spores. Any organic materials that have been soaked through by contaminated fluid will usually have to be destroyed.

We, SERVPRO, will dry the business or home quickly and apply antibacterial, antiviral, and antifungal agents to all surfaces that had contact with the water. This ensures the family can return to a safe home, and not one harboring a collection of deadly pathogens. You can Trust SERVPRO at 360-703-3884.

Heat is a storm?

2/7/2022 (Permalink)

When talking about storms, the most common are always mentioned. Snow, rain and wind are the main ingredients for what seems to be the “most popular” types of storms. One ingredient that seems to get over looked at times is a heat storm, better known as a heat wave, and the damage it can cause.

According to Wikipedia, a heat wave is a period of excessively hot weather, which may be accompanied by high humidity. While some definitions vary, a heat wave is usually measured relative to the usual weather in the area and relative to normal temperatures for the season. There are many different ways a heat wave can affect you’re your locally owned SERVPRO may be able to help with a couple heat related issues, like the results of smoke damage to a house that was cause by a wildfire, that was caused by extreme heat in dry conditions. If a heat wave occurs during a drought, which dries out vegetation, it can contribute to bushfires and wildfires.

Heat waves can also cause power outages. Abnormally hot temperatures can cause electricity demand to increase during the peak summertime hours of 4 to 7 p.m. when air conditioners are straining to overcome the heat.

Heat waves can and do cause physical damages to roadways. Long periods of extreme heat can cause them to buckle and melt. It can cause water lines to burst, and power transformers to detonate, causing fires. Heat waves can also damage rail road’s, such as buckling and kinking rails, which can lead to slower traffic, delays, and even cancellations of service when rails are too dangerous to traverse by trains.

More serious and sad issues from heat are the Psychological and Sociological effects and Mortality. In addition to physical stress, excessive heat causes psychological stress, to a degree which affects performance, and is also associated with an increase in violent crime. High temperatures are associated with increased conflict both at the interpersonal level and at the societal level.

Heat waves are the most lethal type of weather phenomenon in the United States. According to Wikipedia, between 1992 and 2001, deaths from excessive heat in the United States numbered 2,190, compared with 880 deaths from floods and 150 from hurricanes. The average annual number of fatalities directly attributed to heat in the United States is about 400. The number of heat fatalities is likely highly underreported due to a lack of reports and misreports. Your SERVPRO is here to help you and our community. No matter the Storm, you can call us at 360-703-3884 and we will help..

Local, Is Why SERVPRO

2/7/2022 (Permalink)

Complete Servpro Team Photo From L to R back row: Mike Tim, Teressa, Owner Ryan, Braiden, Haili, Dave. Bottom row: Shannon, Linda, Martha, Hector.

Why SERVPRO? Why not SERVPRO? SERVPRO of Longview/Kelso is a locally owned franchise based right here in Cowlitz County. We are part of the massive SERVPRO Corporate cleaning division that specializes in Fire & Water & Soot Cleanup & Restoration. There are many other services that we perform as well. They are, Mold Mitigation and Remediation, Content Clean Up, Electronic & Equipment Restoration. Pack Outs & Board Ups, Catastrophic Storm Response and Content Claim Inventory Service. 

Certified: SERVPRO Cleaned is a proactive deep cleaning service we provide to help prevent the spreading of germs and pathogens that are found in viruses. We also perform Biohazard Crime Scene & Vandalism Clean up, Carpet Upholstery and Ceilings cleaning along with Walls & Hard Floors and Deodorization. All of which are Residential and Commercial.

Why SERVPRO? Because we are pros in servicing (the word SERVPRO) individuals who have came in to some bad luck at their home or business. Also, because we all live here, we all eat here, we all entertain here, and we are involved in and care for our community. The spouse of the owner is a school teacher here. The marketing/public relations rep is on many various boards, committees and is a Rotary member, as is the owner himself, here locally. SERVPRO of Longview/Kelso cares about our community and gives back, and that attitude runs down to its employees.

As Consumers all of us select the companies we do business with based on trust and since 1967 SERVPRO corporate has built on that principle, and now today there are over 1800 nationwide franchises that are independently building their franchises based on that same principle, Trust. SERVPRO of Longview/Kelso is here to help you in your time of need. If you are in need, call us today at 360-703-3884 and lets talk and see if we can help you.

Backdraft of emotions

1/31/2022 (Permalink)

 This setting is a backdraft of emotions This setting is a backdraft of emotions

An accidental structure fire is very concerning for homeowners and property managers all year-round, and now that winter is here, it is a good time to make certain you are properly prepared. The rate of home fires rise during the winter. So it is important to be watchful. A few things you can do now to ensure the safety of your family.

  1. Establish and practice a fire escape plan with all members of your home.
  2. Guarantee that your smoke detectors are working.
  3. Make sure everyone knows how to call 9-1-1.

Our fire technicians here at SERVPRO of Longview/Kelso are highly trained in fire cleanup and restoration to handle your home, your contents, and air quality. Ensuring the cleanup is thorough and your family items are fully restored to their pre-fire conditions.

Structural damage from a fire can affect almost every aspect of a home, including floors, walls and ceilings and the first 48 hours after a fire can make the difference between restoring versus replacing your property and personal belongings. By performing initial testing, we can determine the severity of the damage and what equipment we will need to utilize for clean up restoration.

Using wet and dry cleaning equipment, we are able to restore many of your home’s contents during the process as well. This is often more cost-effective than replacing your items and allows you to keep your belongings intact. We can fully clean and deodorize many items, such as kitchen wares, furniture, collectibles, and much more

The lingering odors from a fire are not just a nuisance they can be dangerous too, making it vital that the air is scrubbed and purified properly following a fire. Thankfully, we have the technology and expertise to handle this for you, so you do not have to worry about the health of your family due to poor air quality in the home.

If you’ve been affected by a fire, SERVPRO of Longview/Kelso can help you recover. Give us a call right away to minimize furthering damage (360)703-3884.

Here to Help your Business Recover

1/31/2022 (Permalink)

Team Team

Flooding, water damage and fire damage to a Cowlitz County commercial property can often be complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water or fire cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. Fifty percent of commercial businesses that suffer a loss from a fire, water or some other type of disaster, never recover. So when an emergency situation arises in your business, call your locally owned SERVPRO of Longview/Kelso at 360-703-3884 and we’ll be there fast with the help you need.

About SERVPRO of Longview/Kelso

SERVPRO of Longview/Kelso specializes in the cleanup and restoration of commercial and residential property after a Fire & Water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification so you can be rest assured our staff is equipped with the knowledge to restore your property.

Forms of the Storm

1/31/2022 (Permalink)

Some storms can be a visual thing of beauty and some storms can leave a person homeless with total loss of possessions. Worst yet, storms can take a persons life. There are many varieties and names for storms: Lighting storm, thunderstorm, blizzard, tornado(strong winds) tropical cyclone, windstorm, Hailstorms, icestorm(heavy freezing rain) and dust storms are probably the most common type storms in the United States.

According to Wikipedia, "a storm is any disturbed state of an environment or in an astronomical body's atmosphere especially affecting its surface, and strongly implying severe weather".

Storms are created when a center of low pressure develops with the system of high pressure surrounding it. This combination of opposing forces can create winds and result in the formation of storm clouds such as cumulonimbus.

Each region has its own type of storms. Here in the Pacific Northwest, we do not get the tornadoes like they do in the Mid-West and in the South. Here, in the PNW we get a wet with rain 230 plus days a year. With this in mind, SERVPRO has strategically placed 1700 plus franchises across the United States. Here in Longview Washington, you have a locally owned SERVPRO that is ready to help. Help you and our community when the time comes.

Winter Storm Warning

1/20/2022 (Permalink)

Winter storms can be quite destructive to any size of residential or commercial property here in the Pacific Northwest. When a winter storm hits, it can significantly interrupt if not suspend your business operations. Winter storms can bring freezing rain, ice, snow, high winds, or a combination of these conditions, which can undoubtedly cause thousands of dollars of damage to your property if you not prepared.

~Clear out your gutters.

While it is important to regularly maintain your gutters, it is especially important to clear them out before a big storm. With the rain storm typically comes a downpour of leaves and other debris. If the gutters aren’t cleared out they are likely to clog and limit the water that can drain off of the roof.

~Regularly inspect and repair your roof.

Heavy precipitation can result in erosion and cracking. The real trouble starts when cracking occurs during heavy rains (or when heavy rains hit and expand an existing crack). This crack will let water into your building, leading to leaks, flooding, and mold. Inspecting your roof annually can prevent major damage.

~Maintain and inspect joints and windows.

Flashing, joints, sealant, windows, etc. Anywhere two planes or surfaces come together, there is potential for leaks. And where there are leaks, there can be mold. These leaks can be caused by the wear down of a material over time, shifting of the property or simply from daily use.

~Prevent frozen pipes.

Business owners should be concerned about frozen pipes as the weather turns cold. Insure the pipes in unheated spaces are properly insulated so that the water inside does not expand and burst. You will also need to keep the temperature on your thermostat set to at least 50 degrees Fahrenheit.

Clearing storm drains.

Storm drains are in place to move excess water away from buildings, driveways, and walkways.  Although it is the cities job to maintain these, being watchful can protect you from flooding and water damage.

Power surges.

During inclement weather a power surge can  damage equipment, such as computers, fax machines, etc. Taking precautions here by unplugging devices till power is restored will help save you time and money.

SERVPRO of Longview/Kelso is always ready to help if your property sustains storm, fire, or water damage. Visit our website or (360)703-3884